Professional Outside Salesman Seeking Employment

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DON A. URQUHART, IV

13418 Richards Dr. Strongsville, OH 44149

Email: resumeprofile@netfirms.com

http://resumeprofile.netfirms.com

Phone: 440.846.1870
Mobile: 330.289.3287

March 22, 2001

PROFESSIONAL OBJECTIVE

Sales professional looking for opportunity to expand your customer base through visits, marketing and networking organizational services as well as management of current accounts.

PROFESSIONAL QUALIFICATIONS

Developed 35 new domestic and 50 new international customer accounts generating additional $310,000 sales bookings.

Created sales strategies, utilizing personalized service and quality, to counter pricing objections and maintain market share despite strong competition.

Set sales record of $2.5 million over prior year during first year as Sales Representative.

Generated 45% of sales volume among sales team of four.

Resurrected inactive accounts through customer visit; restored key accounts that had suffered from inconsistent service in the past.

Broad range of experiences that demonstrate my resourcefulness, flexibility, problem-solving skills, and dependability.

Strong interpersonal communication skills, successfully functioning as liaison between customers, supplier and all levels of management.
Traveled extensively, valid passport.

PROFESSIONAL EXPERIENCE

Farrel Corporation, Akron, OH

2000 – Present

Farrel Corporation is a research, engineering, and marketing company serving the rubber and plastic compounding industries worldwide. Farrel’s original line of equipment for the rubber industry started 150 years ago, includes the Banburyâ mixer, single screw extruders, mills calenders, and laboratory test equipment. Farrel’s technology driven activities are influential in meeting the end users demand for new materials and compounding processes.

Field Sales Engineer

2000 – 2001

Primary responsibilities include increasing our sales volume from the Central Regional Office by maximizing presence in front of both current and potential accounts. Activities include, develop new inquires, market both new/rebuilt equipment sales, promote spare parts, service capabilities, and improve our customer response time.

Kobelco Stewart Bolling, Inc., Hudson, OH

1995 - 1999

Kobelco, a wholly owned subsidiary of Kobe Steel Ltd. of Japan, supplies processing equipment for the largest rubber and plastics manufacturers in the world.

Aftermarket Sales Representative

1997 - 1999

Developed objectives and programs for customer sales activities. Plans, directs and coordinates marketing and sales objectives. Insured maximum sales volume at minimum cost. Controlled customer inventory, reduced/eliminated dead stock. Established written procedure for all spare parts functions. Developed vendor base for competitive pricing and delivery. Received quotations from vendors and presented quotations to customers. Achieved at least 40% gross profit over cost. Assisted Capital Sales and Field Service with prospective customer leads. Responded in timely manner to ensure customer satisfaction through communication of sales order. Prepared marketing correspondences. Visited customers on regular basis, implementing a travel schedule six months in advance. Generated reports on all visits. Attended trades show and give presentations as necessary. Arranged laboratory demonstrations and plant tours.

Inside Sales Representative

1996 - 1997

Interacted with Administration, Manufacturing and Engineering. Served as Goodyear Coordinator. Established and documented all sales procedures and coordinated with Spare Parts and Field Service. Maintained contact with Outside Sales, Field Services and Spare Parts personnel when out of the office. Coordinated customer tours and lab technical services.

Service Engineer

1995 - 1996

Directed the installation, service and repair of equipment and machinery at customer sites. Planned, organized, and directed field service schedule, offices and facilities. Advised the maintenance and utilization of required spare parts and supplies. Negotiated and monitored service contracts for machinery and equipment.

Furon Company/Macromeric Division, Aurora, OH

1991 - 1995

A business unit formed to support all Furon Divisions in developing new high performance polymer compounds and flame retardant concentrates. In addition, this division serves as a technology center designing new materials for specialty and commercial grade applications.

Development Technician

Assisted in the development of proprietary flame retardant formulations. Established standards for testing times and mechanisms for work flow. Developed, monitored, and revised written operational procedures. Assisted in sales and marketing support, quality assurance, sales forecasting, budget planning, and quotation preparation.

Furon Company/Dekoron Division, Aurora, OH

1989 - 1991

This operation is best known for its high performance extruded plastic design as self regulating heating cables and tubing used in instrumentation and process control system. The full spectrum of manufacturing includes profile and encapsulating extrusion, electron beam cross-linking and forming of metal/plastic composite tubing, instrument wire and control cables.

Quality Assurance Technician

Implemented the control of the calibration system for this division and all outlying warehouses. Interfaced with purchasing, manufacturing, engineering, and production control on raw material quality levels and the coordination of supplier material releases from their facilities. Closely collaborated with engineers, production control, and upper management to insure accurate, timely and cost effective production and shipping of product.

EDUCATIONAL CREDENTIALS

Cleveland State University

Sales/Marketing with minor in Purchasing

Other training

MRP, SPC, MS Windows, MS Office 98, ACT, Internet, Team Facilitator, Certified Auditor, ECHIP, DOE, OMA Team Case Study at Leadership Forum, and Visual Manufacturing Network Support.

***REFERENCES & SALARY COMPENSATION PACKAGE ARE AVAILABLE UPON REQUEST**

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